5 Reasons you need our professional house cleaners

And why cleaners that are anything less than exceptional are expendable

Are you tired of coming home after the cleaners have been to find they’ve only done a so-so job?

We get it.

It’s so deflating.

So disappointing.

Completely disheartening.

You feel like you might as well have done it yourself.

But there are professional house cleaners out there who do a brilliant job. And the team at Brighter Choices are the best of the best.

Yet, so many people think they have to settle for average cleaners who don’t have an ABN, let alone insurance.

You don’t.

And you shouldn’t.

There are many reasons you need the professional cleaners from Brighter Choices in your life.

Here we’ve listed the top five.

We’ll actually show up when we say we will

You won’t be left waiting around for our cleaners to arrive at your house. You simply make a booking for a particular day and time, and like magic, they’ll show up on time and ready to work.

If you’re fed-up with cleaners who cancel the day before, or worse, on the day of your clean, it’s time to look for new cleaners.

We’ve heard so many stories of people having a big event at their home and their cleaners cancel their clean. You don’t want to be up to midnight the day before a party making your house look presentable.

Rest assured, that will not happen with Brighter Choices. We have a team of cleaners. So, if for any reason your regular cleaner can’t show up, we’ll have an equally talented and detail-oriented cleaner to take their spot.

We’re reliable, dependable, and punctual.

We understand that not everybody has the same needs

Many cleaners have set packages that they offer to clients, and they’re utterly immovable if you ask them to do something outside their norm.

We like to approach things differently.

We’ll spend time getting to know you and your lifestyle. We’ll let you tell us what your priorities are, what you want to be done and what you’d rather do yourself.

For instance, some clients only want the bathrooms, kitchens and floors done. We’re ok with that.

We’re also completely on board if you want a highly detailed, deep clean of your entire home.

Either way, we’ll present you with a quote for your individually tailored package.

You won’t pay for things that you don’t want to be done. You’ll only pay for those services that you value and that are of use to you.

And if you are after something more like housekeeping services, we have the Home Helper Service that will be perfect for you. This service provides for things like help with laundry, changing sheets, a quick tidy up each morning, ironing or organising your cupboards.           

You can also access our services on a timetable that suits you. You can call us in to make your house sparkle on a weekly, fortnightly, monthly, or ad hoc basis.

You can even choose if you want eco-friendly or heavy-duty cleaning products.

Our service levels are beyond compare

Our customer service is on point. You’ll find that anyone that works for us is friendly, professional, and thoroughly approachable. You won’t ever speak to someone grumpy or rude. This goes for our cleaners and our office staff.

We’ll also go above and beyond to try and accommodate your needs.

But it’s not only our customer service that is exceptional.

Our cleaning services are also outstanding.

Our cleaners are proactive and detail-oriented. They won’t leave you with smeared mirrors, grimy sinks, or patchy floors. They won’t dust around things or use dirty equipment and tools.

They take pride in their work and will do as much as possible to make sure you’re a satisfied customer.

Booking with us is a cinch

You don’t have to send a message to our Facebook page and wait days and days for a response.

If you’d like to book a quote or a clean, you can do this using our online booking system. You’ll get immediate confirmation that your booking has been made.

We’ve invested a great deal of time and money into developing an automated system that makes your life as easy as possible.

It’s part of our commitment to lessening your load and not adding to it.

We find excellent cleaning staff, and we keep them

Many cleaning companies in the industry use subcontractors they’ve barely met, let alone vetted. You don’t know who’s coming to your house and whether they’re going to do a good job or not.

We employ our cleaners rather than using subcontractors.

This gives us a chance to meet them, check references, train them, carry out police background checks, and ensure their values and standards align with our own.

Once we find brilliant cleaners, we do everything we can to retain them. This includes offering them individualised training and career paths, paying them well, giving them bonuses, discounts, and other benefits. We want you to have an excellent experience with Brighter Choices, and that comes down to our staff. We keep our team happy so that they’ll keep you happy.

So, if you’ve had enough of amateur or poor-performing cleaners, book an appointment with Brighter Choices. We promise you won’t regret it.