And you’re invited to celebrate with us
(but you’ll have to read to the end to find out how)
Has it really been a year since the Brighter Choices’ team started house cleaning in the Hills District?
We can hardly believe it ourselves.
And we’re super proud to be turning one.
After all, it’s estimated that one in three small businesses fail in their first year. So, the fact that Brighter Choices has not only survived but also thrived for 12 challenging months is exhilarating.
How have we survived a year that’s brought a pandemic, devastating floods, and financial stress?
It’s all due to the Brighter Choices’ difference.
What’s the Brighter Choices’ difference?
It’s not complicated.
We care deeply about providing premium cleaning services to all our clients.
Our ultimate goal is to make life simpler for our clients.
And if you look at the reviews that have been rolling in, you’ll see that our clients think we’ve got this down.
If you haven’t seen them, here are a few snippets:
“Thank you, Brighter Choices team, you make life that much easier“
Amy from Rouse Hill
“Their aim is to make the client happy and they will work with whatever is required to make your house clean and your life easier”
Kelly from Kellyville
“A team of magical fairies who waved their wands over our space with attention to detail“
Amy from the Hills District
“It was a delight to come home from working busy shifts to find a sparkling house. I could tell every surface had been cleaned and the little touches make all the difference.”
Sarah from Dural
We’ve worked tirelessly to achieve our goals
She didn’t launch her business overnight. She took time to think about how she could build a business model that would lead to ecstatic clients. She refused to open before every detail had been identified and planned for.
From the business’ very inception, Emily Brewer put systems in place to ensure that her clients would be delighted by Brighter Choice’s services.
- Technology was harnessed to make booking a quote or a clean incredibly easy.
- Recruitment processes were put in place to ensure that the people who worked for Brighter Choices shared the business’ values.
- It was decided that all staff would be trained to ensure they’re brilliant at their jobs. We now refer to them as “the dream team”.
- We also decided that every team member would be insured, police checked, working with children checked and trained. We want to earn your trust.
- Cleaning procedures were developed to make sure homes are not only clean but hygienically clean.
- We never use a dirty mop. Because yuck. Every mop is cleaned and sanitised before it’s used again.
- All our equipment is maintained and kept exceptionally clean so that no dirt, grime, or other nasties are introduced to your home.
- We use different cloths for different areas. Bathrooms and kitchens will never be cleaned using the same cloths. Because gross.
- We don’t dust around things. Many cleaning companies fail when it comes down to fine details like this. But we don’t.
- We decided we wouldn’t penalise you if you needed to rebook. We get it. Sometimes stuff just happens. We don’t think you should have to pay for that.
- We wanted to surprise and delight our clients. You’ll be charmed by our extra touches, from Easter eggs in April to COVID get well cards for those who are doing it tough.
- A range of innovative services was developed to meet the various needs of our clients.
- Flexibility was identified as one of our fundamental values. We’re adaptable when it comes to:
- cleaning times
- how regularly your home is cleaned
- the products you want your home cleaned with
- the cleaning services you want us to carry out
- Giving back to the community was adopted as one of our guiding principles. So, we raise funds for and contribute to various charities regularly.
It’s our party (you really need to read this bit!)
Behind the scenes, we’re jumping with joy. Chants of hip-hip-hooray have been echoing through our office. There are lots of pats on the back. There may even be a bit of singing and dancing. Oh, and cake. We’re definitely having cake.
But we recognise that we wouldn’t be anywhere without the support of our lovely clients. And that’s not just a throwaway line.
We said you could celebrate with us at the beginning of this blog post, and we meant it.
How, you ask?
Well, you could ring us and sing Happy Birthday. We’re not opposed to being serenaded.
But seriously, we’re giving out presents.
We’re giving four of our existing clients a free Freshen-Up clean.
Sure, we could run a competition to attract more clients. But we’re serious about delighting and rewarding our existing clients. So, these four free Freshen Up services will only be for four of our existing clients. It’s our way of saying thank you.
And the best bit is, you don’t have to do anything. You’ll automatically go into the draw if you’re an existing client.
Keep an eye on our socials to see if you’re one of our lucky winners.
Join our ever-growing crowd of satisfied clients
We’re off to blow out our birthday candle. But we wanted to leave you with this; if you’ve ever been disappointed by a cleaner or cleaning company in the past, it’s time to try something different.
Something Brighter Choices different.
Get in touch, and we’ll send the best cleaners in the business to your home.